AMX NXD-430-WH Specifications Page 134
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
122
NXD-430/435/435P 4.3” Wall/Flush Mount Touch Panels
Troubleshooting Information (Cont.)
My Modero panel can’t obtain a
DHCP Address
In requesting a DHCP Address, the DHCP Server can take up to a few
minutes to provide the address.
• Verify that an active Ethernet connection is attached to the rear of the
Modero before beginning these procedures.
• Select Diagnostics > Network Address from the Main menu and verify
the System number.
• If the IP Address field is still empty, give the Modero a few minutes to
negotiate a DHCP Address and try again.
My panel is not showing up in
the Virtual Master’s System list
of connected devices.
If a Virtual Master has already connected to the target panel, the G4
device retains the information of the previous Virtual Master System num-
ber.
• Reboot the panel without plugging the USB cable into the panel.
• Configure NetLinx Studio for a Virtual Master connection. Note the
System Number used in the Edit Settings window.
• Stop communication on the Virtual Master by going to
Settings > Stop Communications.
•Click Yes to stop communication.
• Select the System Number (from the Online Tree tab) and use a right
mouse click to select Refresh System. This re-establishes
communication with the Virtual Master.
• Plug-in the mini-USB cable into the corresponding port on the panel.
• Wait a few seconds and refresh the system. This re-establishes
communication with the Virtual Master. The panel should now appear in
the list of available devices.
My Connection Status button
isn’t blinking and it says the USB
is connecting.
"USB Connecting" is displayed when the panel tries to establish USB
communication with the PC, either within the NetLinx Studio or
TPDesign4 applications.
• Remove the USB connector from the panel and close any AMX
applications.
• Reboot the panel.
• Launch the AMX application and attempt reconnect to the panel.
• If using Studio for Virtual Master communication, establish a Virtual
Master connection, verify the correct System number, stop
communication with the Virtual Master, and then re-establish
communication by refreshing the system.
• After the panel powers-up, reconnect the USB connector to the panel.
• Verify that you have a valid USB connection from within your System
Tray.
My on-screen mouse cursor
doesn’t appear.
• The USB connections are not detected until after the particular USB
connection plugged into the corresponding port on the panel and power
is cycled to the panel.
Calibration is not working. • After the Modero touch panel has been updated with a new firmware kit
(downloaded to the panel through NetLinx Studio), the calibration could
need to be reset.
• Cycling power to the panel should provide a baseline calibration for the
particular touch panel. Proceed to the Calibration page and reset the
on-screen calibration.
Panel doesn’t respond to my
touches
• The protective cover makes calibration difficult because the user can’t
calibrate on specific crosshairs when the sheet is pressing on the whole
LCD.
• Verify that the protective laminate coating on the LCD has been
removed before beginning any calibration process.
- NXD-430/435/435P 1
- Table of Contents 10
- Introduction 13
- Product Specifications 14
- Common Application 16
- Features 16
- NXD-435 Specifications 17
- Side Connectors 20
- Capacitive Touch Buttons 20
- Installation 21
- RJ-45 wiring diagram 30
- PS-POE-AF PoE Injector 31
- Panel Calibration 33
- Touch Panel Calibrate Screens 34
- Configuring Communication 35
- System Settings page 37
- USB Properties windows 40
- 2. Open the IP tab (FIG. 30) 44
- Connection Details dialog 52
- Upgrading Modero Firmware 53
- Protected Setup button 54
- Setup Pages and Descriptions 59
- Connection Status Icon 60
- Display Page (Cont.) 61
- Audio Page 61
- Panel Information 62
- Protected Setup 65
- Date/Time Page 66
- Set Time Page 67
- Protected Setup Page 68
- Protected Setup Page (Cont.) 69
- Security Settings 71
- System Settings Page 72
- System Settings Page - IP Tab 72
- System Settings - Master Tab 74
- System Settings - USB Tab 75
- Calibrate Page 76
- G4 Web Control Page 77
- Password Page 79
- Panel Statistics Page 80
- Panel Statistics - ICSP Tab 80
- Connection Utility 83
- Programming 85
- Page Commands (Cont.) 86
- Font Styles and ID Numbers 92
- TPD4 Border Styles by Name 93
- Text Effects 113
- Button Query Commands 114
- Button Query Commands (Cont.) 116
- Panel Runtime Operations 123
- Input Commands 127
- Embedded Codes 128
- Panel Setup Commands 129
- Dynamic Image Commands 130
- ^RAF, ^RMF - Embedded Codes 131
- Embedded Code 132
- ’%R <refresh 1-65535>’ 132
- ’%N <0-1>’ 132
- ’%V <0-1>’ 132
- Troubleshooting 133
- Appendix A - Text Formatting 137
- Text Area Input Masking 138
- Input Mask Ranges 139
- Input Mask Operations 139
- Input Mask Literals 139
- URL Resources 140
- Special Escape Sequences 141
- Overview 143
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