AMX DXLink Multi-Format Wallplate Instruction Manual Page 58
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- Table of contents
- TROUBLESHOOTING
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Installation and Setup
58
Instruction Manual – DXLink™ Twisted Pair Transmitters/Receiver
HDMI RX – Applying Power
Important: If desktop power is used to power the Receiver, only the provided desktop power supply should
be used and it must not be altered in any way. Remote power can only be provided via the switcher, PDXL-2
(FG1090-170), or PS-POE-AT-TC (FG423-84).
Important: The “Important Power Considerations for Enova DGX Endpoint Systems” also apply to the
HDMI RX (see page 56).
To apply power to the HDMI RX:
1.
Plug the cord from the desktop power supply (provided) into the power jack on rear of the HDMI RX (2.1 mm
DC jack for 12 V local power).
2. Plug the desktop power supply into an AC external power source.
The Power LED on the front of the HDMI RX illuminates a constant green, which indicates a ready state. Some of
the additional LEDs will also turn a turn a constant green. For normal LED display, see the table below.
Important: If any HDMI Receivers are being powered through an Enova DGX, we recommend determining
the power budget to maintain power redundancy for the system (see page 41).
HDMI RX – Indicator LEDs
The LED indicators are listed in the table as they appear on the front of the RX from left to right.
* When the output cable is disconnected from the HDMI RX or if no EDID can be found on the destination device, the
last used Scaling Mode LED will be ON. In either case, the HDMI RX will continue to hold its output resolution to the
last known preferred resolution until a power cycle or reconnection of a sink with a valid EDID. On power up without a
valid EDID, the default preferred output resolution presented will be 1280x1024 @ 60 Hz until a different EDID is
detected.
Receiver – LED Troubleshooting
If the indicator LEDs for the modules do not respond with a normal display as stated in the table above:
Check all power connections.
Check the “Detailed NetLinx (Link/Act and Status) LED Behavior” section on page 62.
Try the suggestions in the “Troubleshooting” chapter (see page 99).
For information on restoring the module’s default settings on power up, see page 69.
HDMI RX LED
Normal Display Indicates
Power Green Power is applied to the Receiver
Video Green A video signal is present through the Receiver
Audio Green An embedded audio signal is present through the Receiver
Scaling:
– Bypass
– Auto
– Manual
One LED is green
The other two are off
Receiver is in one of the three modes for scaling
• At initial power up, the Receiver defaults to the Auto scaling
option*
• Press the Scaling button to turn on the Bypass option or the
Manual option
IR TX Red IR TX active communication
IR RX Yellow IR RX active communication
Serial TX Red Serial TX active communication
Serial RX Yellow Serial RX active communication
NetLinx Link/Act Green Active LAN connection to an AMX Network
(Blinking = #3 Toggle OFF)
NetLinx Status Green LAN connection is active
CEC OFF CEC is not currently supported
USB Yellow USB port connection is established (for details, see page 26)
- Twisted Pair 1
- Transmitters/Receiver 1
- Contents 3
- ESD Warning 6
- Copyright Notice 9
- Liability Notice 9
- US FCC Notice 9
- Lithium Batteries Notice 9
- Trademark Notices 9
- Warnings and Cautions 10
- Applicability Notice 11
- Product Notes 11
- Product Compatibility Tables 12
- Multi-Format TX front view 14
- HDMI TX front view 14
- Multi-Format TX rear view 18
- HDMI TX rear view 19
- Receiver 22
- HDMI RX front view 22
- HDMI RX rear view 23
- Common Features/Functionality 25
- USB Port (Rear) 26
- Shielded Cat6, Cat6A, Cat7* 31
- qualified): 1 per module 32
- Audio Format 33
- Local Audio 35
- Specifications 35
- Installation and Setup 36
- Setup Information 37
- Custom EDID Settings 38
- Example B 40
- Example C 40
- Example D 40
- Example A 40
- Power Budget Calculation 42
- Avoid network loops 43
- #1 Toggle Settings 44
- Installation Options 44
- #2 Toggle Settings 44
- #3 Toggle Settings 45
- V Style mounting hardware 46
- DXLink LEDs 51
- Audio Type Precedence 52
- Control Cables 55
- HDMI RX – Applying Power 58
- IR Receiver cable (FG-IR03) 60
- ID Pushbutton Functions 61
- Network Configuration 64
- TCP/IP Address Configuration 65
- Factory Default Parameters 66
- Device IDs 67
- Using the ID Pushbutton 67
- Factory Parameters* 69
- IRL File Transfers 72
- Transferring IRL Files 75
- Additional Documentation 77
- Overview 78
- Device Numbering and Ports 78
- Aspect Ratio Options 82
- VIDIN_PREF_EDID 85
- IR CHANNELs 88
- IR SEND_COMMANDs 88
- GET MODE 89
- SET MODE (IR command) 90
- USB SEND-COMMANDs (Receiver) 94
- FACTORYAV command 96
- SET TELNET PORT 97
- Troubleshooting 99
- Power Issues 100
- DXLink Connection Issues 101
- Network Setup Issues 102
- Technical Support 102
- Extender System (Standalone) 103
- Important Upgrade Information 105
- Firmware Versions 106
- Transferring KIT Files 107
- Telnet Username and Password 109
- Telnet Commands (continued) 111
- Master Connection Modes 116
- Windows Client Programs 117
- Linux Telnet Client 117
- Creating a Virtual Master 120
- Click to open the 120
- Communication Settings 120
- CONNECTION and press Enter 122
- HD-15 Connector Cable Pinout 124
- DVI Connector Pinout 125
- CEA (RGB Color Space): 130
- CVR (RGB Color Space): 131
- CVT (RGB Color Space): 132
- DMR (RGB Color Space): 133
- DMT (RGB Color Space): 133
- Applicability 134
- Remove jackscrew and washer 135
- Appendix H – EDID Programming 136
- DXLink Connection to PC 137
- EDID Programmer View 138
- Read Error Message 139
- 01/07/14 141
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