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AMX RMS CODECRAFTER User Manual Page 3

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I3000 RESEARCH DRIVE, RICHARDSON, TX 75082 • 800.222.0193 • 469.624.7153 fax • TECHNICAL SUPPORT 800.932.6993
© January 2011 AMX. All rights reserved. AMX does not assume responsibility for any errors or omissions.
PRIMARY CONTACTS PRODUCT CATALOG
PRIMARY CONTACTS – CHARTING YOUR PATH
Should you require any assistance, we welcome your questions and comments via phone, email or mail to our worldwide
headquarters or our direct sales and support offices (see page V).
AMX Worldwide Headquarters
3000 Research Drive, Richardson, TX 75082
[email protected]
800.222.0193
Phone Prompts
When calling our Headquarters, you may expedite your call by
selecting from one of the following prompts so that we may route
you to the proper person to assist with your issue.
PRESS 0 – To Speak with a Company Receptionist
1 – Sales
2 – Order Status
3 – Product Info, File Downloads or AMX.com
4 –
Help with System Design or Status of Programming Job
5 – RMA or Repair Status
6 – Accounts Receivable
7 – Training
8 – Technical Support
9 – To Dial By Name or Extension
Global Customer Service
Within the US: 800.222.0193, option 2
Outside the US: +1.469.624.8000, option 2
Email: [email protected]
More info: www.amx.com/contactamx/CustomerService.asp
Sales and Support (Within the US)
800.222.0193
469.624.8000
Fax: +1.469.624.7152
Email: [email protected]
More info: www.amx.com/contactamx/USA.asp
Sales and Support (Outside the US)
+1.469.624.7400
Fax: +1.469.624.7155
Email: [email protected]
More info: www.amx.com/contactamx/International.asp
Technical Sales Design
800.222.0193, option 4
Fax: +1.469.624.7152
Email: [email protected]
AMX University
469.624.7664
Email: T[email protected]
Contact information:
www.amx.com/contactamx/training.asp
More details:
www.amx.com/training/
Global Course Calendars:
www.amx.com/training/#calendars
Technical Support
800.222.0192, option 8
Submit email at:
www.amx.com/contactamx/feedback.asp?tech=1
More info:
www.amx.com/techcenter/
Public / Media Relations
469.624.6663
Email: [email protected]
Consultant Services
800.652.6965
Email: [email protected]
More info:
www.amx.com/contactamx/consultant.asp
Literature Requests
www.amx.com/contactamx/info_request.asp
Vertical Markets
www.amx.com/contactamx/vertical_markets.asp
Repair Processing
www.amx.com/contactamx/RegionalRepair.asp
Comments & Suggestions
www.amx.com/contactamx/feedback.asp
Programming
(Listing of Valued Independent Programmers)
www.amx.com/contactamx/vip.asp
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