AMX RMS CODECRAFTER User Manual download pdf (Page 20)

XVIII US SALES AND SUPPORT 800.222.0193 • INTERNATIONAL SALES AND SUPPORT +1.469.624.7400 • www.amx.com

AMX RESOURCES PRODUCT CATALOG

NEED LIVE TECH SUPPORT ? CALL OR EMAIL US

When installed and programmed properly, there is rarely a

need to contact Technical Support, but should have a technical

or installation question, our team of highly seasoned, trained

and certiﬁ ed professionals are ready to answer your questions

or walk you through a resolution. We are available 24 hours a

day to assist, no matter where or when an issue originates. To

reach U.S.Tech Support, please call us at: 800.222.0192, option 8.

Outside the U.S., please contact your local AMX Representative

or Distributorship. Additionally, inquiries can be submitted

electronically at:

www.amx.com/contactamx/feedback.asp?tech=1

PROFESSIONAL SERVICES SUPPORT FROM AMX

The AMX Professional Services Group is our own in-house, full

service specialized support group that can assist with a variety

of installation needs such as system and user interface design,

programming, documentation, on-site services and technical

support. Their specialized skill sets assists dealers in completing

more projects, faster than before, and with the same high level of

quality your customers demand. Learn more at:

www.amx.com/assets/literature/ProServices.Brochure.Low.pdf

GET TRAINED AS A CONTROL INSTALLER

This 3-day ACE certiﬁ cation classroom course focuses on the

fundamentals of installing an AMX control system through

hands-on experience with AMX VisualArchitect, NetLinx Studio,

and numerous diagnostic utilities. Learn to conﬁ gure devices,

connect a control system, provide system security and remote

management, build cables, transfer ﬁ les, and troubleshoot a

control system. More information is available at:

www.amx.com/training/catalog.asp#ClassroomCourses

BECOME AN AMX CERTIFIED EXPERT (ACE)

At AMX, we understand that people and companies who take

the time to get training and reach the standard of certiﬁ cation

deserve special credit and recognition. As a result, AMX is proud

to offer the AMX Certiﬁ ed Expert (ACE) Program.

The following ACE certiﬁ cations are currently available:

• ACE Control System Design Expert

• ACE Control System Installation Expert

• ACE Control System Programming Expert

• ACE Control System Expert

(Design, Installation and Programmer)

• ACE Resource Management Suite (RMS) Expert

• ACE Audio Expert

• ACE Signal Management Expert

For more information on the ACE program, please visit:

www.amx.com/training/ace.asp

ADDITIONAL EDUCATIONAL OPPORTUNITIES

Many of the AV industry associations of which AMX is a

member of offer phenomenal training programs that we

endorse and recommend to our dealers and distributors. In

particular, InfoComm International and the National System

Contractors Association (NSCA) each offer two great educational

opportunities. More details are included in the Educational

Opportunities in this section.

Pro Services Brochure

The Professional Services Group

is our in-house, full-service

specialized support group

that can assist with a variety

of installation needs such as

system and user interface design,

programming, documentation,

on-site services and technical

support.

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