AMX RMS CODECRAFTER User Manual download pdf (Page 16)

XIV US SALES AND SUPPORT 800.222.0193 • INTERNATIONAL SALES AND SUPPORT +1.469.624.7400 • www.amx.com

AMX RESOURCES PRODUCT CATALOG

PLACING AN ORDER (ORDER ENTRY)

The easiest way for AMX dealers and distributors to place a sales

order is to contact our Global Customer Service team.

Live support is available: Monday through Friday from 8:00 am -

6:00 pm Central Time (GMT-5). If you are attempting to reach us

after hours, you may leave a message or send an email and we will

gladly respond within 24 hours or the next business day, however

we always attempt to get back to you as soon as possible.

Contacting us if you are located within the US:

• Call us at: 800.222.0193, option 2

• Authorized Dealers may fax purchase orders to:

469.624.7152 or email them to: [email protected]

Contacting us if you are located outside the US:

• Call us at: +1.469.624.7400

• Authorized Distributors and International Partners may

fax purchase orders to: 469.624.7155 or email them to

TRACKING AN ORDER (AMX.COM ACCOUNT CENTER)

The AMX Account Center is the online resource for AMX dealers

and distributors to go anytime to track their sales orders and

manage their company’s account including the ability to view and

download reports regarding their sales orders. Available reports

include: Account Status, BullsEye Monthly Status, Order and Line

Status, Product Returns and Year to Date Sales (Fiscal).

AMX RESOURCES –

ORDER SUPPORT

Available reports include: Account Status, BullsEye Monthly Status, Order and Line

Status, Product Returns and Year to Date Sales (Fiscal).

The Account Status report gives you a quick look at several details of your account

including your Credit Limit, Account Status, Bonus Level and applicable PO Hold Status’.

Order and Line Status allows you to view all of your open and shipped orders over the

past 90 days as well as the status of your customers repair orders.

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AMX RMS CODECRAFTER User Manual Page 16