AMX RMS CODECRAFTER User Manual Page 15

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XIII3000 RESEARCH DRIVE, RICHARDSON, TX 75082 800.222.0193 469.624.7153 fax TECHNICAL SUPPORT 800.932.6993
© January 2011 AMX. All rights reserved. AMX does not assume responsibility for any errors or omissions.
AMX RESOURCES PRODUCT CATALOG
AMX RESOURCES – OVERVIEW
Offering a Variety of Resources for an Unlimited Range of Questions
This section is designed to direct you to the specific resources available to answer your questions. AMX offers an array
of communication methods – online, printed, personal or program-based – all available to meet your specific needs.
In addition, AMX offers assistance in several areas of interest. So, depending on your question or challenge, there are
different paths you can take to success.
ORDER SUPPORT
When you’re ready to place a sales order, track it, request an
advanced replacement or manage your account, this is the place
to get you there fast.
SALES SUPPORT
From price lists to product literature and other support resources
to assist you in closing the sale, you’ll fi nd the details here.
TECHNICAL/INSTALLATION SUPPORT
Whether you’re in the fi eld or in the shop we can answer your
questions and keep you moving forward. From our Web site
resources like user manuals and fi rmware upgrades to live
support, you’ll fi nd it here.
SYSTEM DESIGN SUPPORT
A system that exceeds the needs of your customer starts with
the right system design – we’ve got the resources to assist you in
designing the perfect solution.
PROGRAMMING SUPPORT
When it comes to system programming, we can teach you how
to program the system yourself or locate an AMX-certifi ed
programmer to do the job for you.
USER INTERFACE DESIGN SUPPORT
Good user interface design can be the difference between a good
installation and a great installation. There a lots of factors involved
when designing a UI that will meet the needs of your customer
and simplify their lives – and we can help you get there with the
resources to help you design top-notch interfaces.
DEALER TOOLS
From showroom displays to a variety of online resources that are
especially helpful in selling, designing and installing systems using
AMX products – we direct you to them.
END USER LITERATURE
Many AMX brochures are specifi cally intended for you to give
your customers – available online and in print – and assist you
in illustrating the customer experience and demonstrating our
products’ capabilities.
SPECIAL PROGRAMS
We have several programs available to support specialty markets
such as Residential Builders, Architects, Government, the PEP
Education Program for Dealers and the Education Alliance
– here you’ll fi nd the information.
EDUCATIONAL OPPORTUNITIES
Continual education is the cornerstone to a successful business –
here you’ll fi nd the path to world class training courses from AMX
University plus outlines for the educational opportunities provided
through many of our industry associations.
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