Phoenix32 Operating Manual Version 1.7 August 2009
Phoenix32 User Manual www.RealmCtrl.com 7Figure 1: The Destinations Tab 4.1.1. Define the Destination Name The first step in creating a destina
Phoenix32 User Manual www.RealmCtrl.com 97 12. Understanding Hub Systems Hub Systems are similar to Remote systems but with a very important di
Phoenix32 User Manual www.RealmCtrl.com 98below:
Phoenix32 User Manual www.RealmCtrl.com 9913. The Administrative Management System (AMS) The Administrative Management System is an option add-o
Phoenix32 User Manual www.RealmCtrl.com 10013.3. Section 1: Bells The “Bells” section is used to accomplish the following tasks: Associate Rola
Phoenix32 User Manual www.RealmCtrl.com 101 Press [Sound ID] to select the sound that you wish to associate with the event. A keypad will surfa
Phoenix32 User Manual www.RealmCtrl.com 102 The Keymap divides the campus into zones. Each zone contains one or more rooms. Press the Keymap bu
Phoenix32 User Manual www.RealmCtrl.com 103 To edit an existing scheduled event, press the corresponding button. Or, to create a new event, pres
Phoenix32 User Manual www.RealmCtrl.com 104Configure the scheduled bell event in same manner as the manual bell event. Use the Bell Schedule day
Phoenix32 User Manual www.RealmCtrl.com 10513.3.7. Restoring the bell schedule Press [Reload] to restore the bell schedule to a previously save
Phoenix32 User Manual www.RealmCtrl.com 10613.5. Section 3: Keyswitch Paging Keyswitch paging is configured almost identically to the PA. Fo
Phoenix32 User Manual www.RealmCtrl.com 8impact on the behavior of the control system. If you choose to enter information into the Text Fields,
Phoenix32 User Manual www.RealmCtrl.com 107After selecting [Music] on the touch panel, the option will first be presented to select the music sou
Phoenix32 User Manual www.RealmCtrl.com 108 13.7. Section 5: System The System page provides overall system control capabilities. Power, volu
Phoenix32 User Manual www.RealmCtrl.com 109 13.7.1. To change the Level 1 and Level 2 passwords, press [Passwords] and enter the new access cod
Phoenix32 User Manual www.RealmCtrl.com 11013.9.2. To ring a bell using the telephone • Dial the telephone number for the Telephone Remote Acces
Phoenix32 User Manual www.RealmCtrl.com 111display for the duration of the lockdown. • AMS will read back a condensed PA menu: To Start Public A
Phoenix32 User Manual www.RealmCtrl.com 112 AMS will prompt for an access code. This is the same numeric PIN number as is used to log into AMS:
Phoenix32 User Manual www.RealmCtrl.com 113The page displayed on the touch panel will differ slightly than the version that is displayed when the
Phoenix32 User Manual www.RealmCtrl.com 11414. Appendix A: Control Logic Descriptions This appendix describes the behavior of the source Control
Phoenix32 User Manual www.RealmCtrl.com 115 CAS02 Synergy counterpart: CAS2 Control: N/A Available Function Description Button Action Logic S
Phoenix32 User Manual www.RealmCtrl.com 116DVD02 Synergy counterpart: DVD2 Control: IR Available Function Description Button Action Logic Slo
Phoenix32 User Manual www.RealmCtrl.com 9Channel for a room, click [Default Channel…] and click the radio labeled, [Use the following Default Cha
Phoenix32 User Manual www.RealmCtrl.com 117DVD03 Synergy counterpart: DVD3 Control: RS-232 Known supported device(s): Panasonic DVD-T2000 DVD Pla
Phoenix32 User Manual www.RealmCtrl.com 118Play PLAY PUSH PULSE Play 1 Stop STOP PUSH PULSE Stop 2 Pause while in Play mode PAUSE PUSH PULSE P
Phoenix32 User Manual www.RealmCtrl.com 119Navigate Up Digit 2 PUSH Send Navigate Up N/A Navigate Down Digit 8 PUSH Send Navigate Down N/A Navi
Phoenix32 User Manual www.RealmCtrl.com 120LDP02 Synergy counterpart: LDP2 Control: RS-232 Known supported device(s): Pioneer Laser Disc Players
Phoenix32 User Manual www.RealmCtrl.com 121MSE01 Synergy counterpart: MSE1 Control: N/A Available Function Description Button Action Logic Sl
Phoenix32 User Manual www.RealmCtrl.com 122[x] – Enter (Direct tuning, satellite type = C-Band G4 (Galaxy 4) Seq N/A PULSE G PULSE Digit 4 PULSE
Phoenix32 User Manual www.RealmCtrl.com 123[x] – Enter (Direct tuning, satellite type = KU-Band Anik E1 Seq N/A PULSE A PULSE Digit 1 PULSE Digi
Phoenix32 User Manual www.RealmCtrl.com 124[x] – Enter (Direct tuning, satellite type = B3 Seq N/A PULSE B PULSE Digit 3 PULSE Digits 18 13 10-1
Phoenix32 User Manual www.RealmCtrl.com 125SAT04 Synergy counterpart: SAT4 Control: N/A Available Function Description Button Action Logic Sl
Phoenix32 User Manual www.RealmCtrl.com 126Available Function Description Button Action Logic Slot [x] – Enter (Direct Tuning) N/A N/A Send
Phoenix32 User Manual www.RealmCtrl.com 104.1.3.2. Set the “Manage Power” preference If the destination that you are creating does not include a
Phoenix32 User Manual www.RealmCtrl.com 127Forward while in Play mode Fast Forward / Search Forward while in Search Forward mode FFWD PUSH PULSE
Phoenix32 User Manual www.RealmCtrl.com 128Forward Step Reverse REV PUSH PULSE Step/Still Reverse 88 Record [Internal] N/A PULSE Record 8 Stop/
Phoenix32 User Manual www.RealmCtrl.com 129Enter Clear Alt-7-Enter N/A PULSE Clear 85 Display Alt-9-Enter N/A PULSE Clock/Counter Display 81 VCR
Phoenix32 User Manual www.RealmCtrl.com 130Undeveloped VCR07 Synergy counterpart: VCR7 Control: N/A Available Function Description Butt
Phoenix32 User Manual www.RealmCtrl.com 131Play PLAY PUSH Send Play command N/A Stop STOP PUSH Send Stop command N/A Pause while in Play mode P
Phoenix32 User Manual www.RealmCtrl.com 132Not implemented VFR04 Synergy counterpart: VFR4 Control: N/A Available Function Description
Phoenix32 User Manual www.RealmCtrl.com 133Chapter Navigation Mode commands (Navigation Mode toggled with ALT button): Navigate Up Digit 2 PUSH
Phoenix32 User Manual www.RealmCtrl.com 134Skip Forward FWD PUSH PULSE Next Chapter 4 Skip Reverse REV PUSH PULSE Previous Chapter 5 Navigation
Phoenix32 User Manual www.RealmCtrl.com 135Search Chapter Chapter-[x]-Enter N/A Send Chapter Search N/A Navigation Mode commands (Navigation Mode
Phoenix32 User Manual www.RealmCtrl.com 136Forward mode Rewind / Search Rewind while in Play mode RWD PUSH PULSE Search Rewind 7 Rewind / Search
Phoenix32 User Manual www.RealmCtrl.com 11 * Note: values for all four timing parameters constitute 10ths of seconds. Therefore, to set a value
Phoenix32 User Manual www.RealmCtrl.com 137xVCR02 (Push & Pulse) Synergy counterpart: None Control: IR Available Function Description Button
Phoenix32 User Manual www.RealmCtrl.com 138Fast Forward / Search Forward while in Pause mode FFWD PUSH PULSE Search Forward 6 Rewind / Search Re
Phoenix32 User Manual www.RealmCtrl.com 139Pause while in Play mode PAUSE PUSH PULSE Pause 3 Pause while in Pause mode PAUSE PUSH PULSE Play 3
Phoenix32 User Manual www.RealmCtrl.com 140xVCR05 Synergy counterpart: None Control: IR Known supported device(s): Sony SVO-1620 VCR Available Fu
Phoenix32 User Manual www.RealmCtrl.com 14115. Appendix B: Infrared Code Map The following describes the standard infrared code map that is util
Phoenix32 User Manual www.RealmCtrl.com 142DVD Code Chart # TRANSPORT # TUNING # OPTIONAL CODES 1 2 3 4 5 6 7 8 9 Play Stop Pause Next Chapte
Phoenix32 User Manual www.RealmCtrl.com 143 TV/Tuner Code Chart # CHANNELS # CONTROL # OPTIONAL CODES 9 10 11 12 13 14 15 16 17 18 19 21 Power
Phoenix32 User Manual www.RealmCtrl.com 144 Still Video Code Chart # TRANSPORT # CHAPTER/FRAME # OPTIONAL CODES 1 2 3 9 Play Stop Pause Power O
Phoenix32 User Manual www.RealmCtrl.com 145Glossary A AMS – The Administrative Management System. AMS is an optional add-on to Phoenix. Its p
Phoenix32 User Manual www.RealmCtrl.com 146Therefore, to set a value to 5 seconds, you would enter the value of 50. If you enter only the number
Phoenix32 User Manual www.RealmCtrl.com 12read on to understand how to configure the Secure Web Client Dialog… 4.1.4.2. The Secure Web Client ad
Phoenix32 User Manual www.RealmCtrl.com 147 J K L LAN – An acronym for Local Area Network. This term would refer to the campus network to whi
Phoenix32 User Manual www.RealmCtrl.com 148device power state if the previous command was ineffective. This is based off the reading of the sync
Phoenix32 User Manual www.RealmCtrl.com 149V W X XGen Web Client – The “NeXt Generation” of the Phoenix32 web client interface. Unlike it’s p
Phoenix32 User Manual www.RealmCtrl.com 150Version History 10/21/04 (Version 1.0): Version 1.0 Released. 10/21/04 (Version 1.1): • Updated gr
Phoenix32 User Manual www.RealmCtrl.com 15108/13/09 (Version 1.6) • Added information pertaining to the Administrative Management System (AMS)
Phoenix32 User Manual www.RealmCtrl.com 13 Figure 2: The Sources Tab 4.2.1. The first step in creating a source is to define its name. This nam
Phoenix32 User Manual www.RealmCtrl.com 14creation of media titles. Phoenix allows scheduling by media title and not by source, although Phoenix
Phoenix32 User Manual www.RealmCtrl.com 15using the NetLinx naming nomenclature having a Device, a Port, and a System. The Device portion of the
Phoenix32 User Manual www.RealmCtrl.com 16(assuming the person scheduling the event does not select a specific source). One of the factors taken
Table of Contents 1 Introduction 1 1.1 Overview 1 1.2 About This Document 1 2 Installation 2 2.1 Groundwork 2 2.2 Basic Installat
Phoenix32 User Manual www.RealmCtrl.com 174.3.1. Within the “Video Distribution Groups” section, all existing distribution groups are listed. To
Phoenix32 User Manual www.RealmCtrl.com 18no acknowledgement is received), enter a value of “50”. 4.4. Define your Channels Select the Channel
Phoenix32 User Manual www.RealmCtrl.com 194.4.2.1. Wiring Connection – this type of channel feeds the input of a distribution group. It may be e
Phoenix32 User Manual www.RealmCtrl.com 204.5.1.1. When using the Destinations Tab, click the [Input wired to…] drop-down, then select the output
Phoenix32 User Manual www.RealmCtrl.com 21Distribution Tab, then click [Channels]. This will launch the “Direct Pass Channels” dialog. 4.5.4.1.
Phoenix32 User Manual www.RealmCtrl.com 224.6.4.1. If creating an AMX MultiMedia MAX (AMX-MMS) title, you must enter the disc ID that was assigne
Phoenix32 User Manual www.RealmCtrl.com 23Figure 5: The Schedule Dialog 4.7.2. For sake of your test, select any title and destination, then cli
Phoenix32 User Manual www.RealmCtrl.com 24regarding these specialized event types. 5.1.1. Recorded Media events – this type of event constitutes
Phoenix32 User Manual www.RealmCtrl.com 25[Load]. 5.2.1.3. Red circle with diagonal line: The event will launch at the scheduled time. However,
Phoenix32 User Manual www.RealmCtrl.com 26 Figure 6: Date/Time Controls 5.3.3. The buttons shown in Figure 6: Date/Time Controls that are labele
Table of Contents, Continued 8 Facility Configuration 53 8.1 The Destinations Tab 53 8.2 The Sources Tab 53 8.3 The Distribution Tab
Phoenix32 User Manual www.RealmCtrl.com 275.3.7. Locate and select the title that you want to schedule. You may also select the format that you
Phoenix32 User Manual www.RealmCtrl.com 28apply, which means you can use Ctrl+Click and Shift+Click to select multiple rooms. To deselect a room
Phoenix32 User Manual www.RealmCtrl.com 29in Figure 9: The Event Details dialog . Figure 9: The Event Details dialog 5.3.13. To edit the param
Phoenix32 User Manual www.RealmCtrl.com 305.4. Scheduling of Broadcast Channel events 5.4.1. To schedule Broadcast Channels, first select the [
Phoenix32 User Manual www.RealmCtrl.com 315.7. Scheduling of System Events 5.7.1. To schedule a System Event, first select the [System Control]
Phoenix32 User Manual www.RealmCtrl.com 32yellow circle icon, as a warning that manual intervention is required by the Media Center. If the time
Phoenix32 User Manual www.RealmCtrl.com 335.8.7. [Edit] – click [Edit] to launch the Schedule dialog. This will allow modification of any event
Phoenix32 User Manual www.RealmCtrl.com 34new requirement surfaces in the future for which MultiServer (or some modified version of MultiServer)
Phoenix32 User Manual www.RealmCtrl.com 35 Figure 10: The Locate Media dialog 6.2.1.1. To filter the list by Group, click the [Group] drop-down
Phoenix32 User Manual www.RealmCtrl.com 366.2.1.6. To close the Locate Media dialog, click [Done], or simply click the [X] in the upper right-han
Phoenix32 User Manual www.RealmCtrl.com 11. Introduction 1.1. Overview Phoenix32 is a robust media retrieval, campus automation, and facility
Phoenix32 User Manual www.RealmCtrl.com 376.2.6. {Month at-a-glance} – this menu item is selectable only if the Month At-A-Glance capability was
Phoenix32 User Manual www.RealmCtrl.com 386.3.1.1.4. Select the [Room] radio button if you wish to sort by room. In this case, only those futur
Phoenix32 User Manual www.RealmCtrl.com 39• [RMS unavailable] – show all rejections that occurred due to unavailable room, media, and source. • [
Phoenix32 User Manual www.RealmCtrl.com 40 Figure 14: The System Reports dialog 6.4. Tools 6.4.1. {Management} – select this menu item to laun
Phoenix32 User Manual www.RealmCtrl.com 41within the regular backup schedule of your facility. If you need information regarding the procedure t
Phoenix32 User Manual www.RealmCtrl.com 426.4.5.3. For comprehensive information regarding in-room control capabilities, see section 10. 6.4.6.
Phoenix32 User Manual www.RealmCtrl.com 43 Figure 17: The Event Play List dialog 6.4.8.1. Because the VTI-6 character generator is no longer man
Phoenix32 User Manual www.RealmCtrl.com 44 Figure 18: The Media Record Import dialog 6.4.9.1. When importing MARC records, you must define the
Phoenix32 User Manual www.RealmCtrl.com 45ASCII text file by using the following format: Title|Description|Minutes|Seconds|Frames|Subject| Field
Phoenix32 User Manual www.RealmCtrl.com 46ID number, etc.). The title field is limited to 64 characters. Approximately 32 characters will show in
Phoenix32 User Manual www.RealmCtrl.com 2example: “Click {Server}.” Dialog and tab names are shown in bold and italicized. For example, “Rooms
Phoenix32 User Manual www.RealmCtrl.com 47 Figure 19: The NetLinx Communications & Diagnostics dialog 6.5.1.1. To enable TCP/IP communicatio
Phoenix32 User Manual www.RealmCtrl.com 486.5.1.3. The “NetLinx Diagnostics” section allows enabling and disabling of debugging and diagnostics m
Phoenix32 User Manual www.RealmCtrl.com 49RS-232, this messaging level will enable or disable the associated messages. This messaging level als
Phoenix32 User Manual www.RealmCtrl.com 50section for more information. 6.5.1.5. [Update] – click the “Update” button to start the NetLinx syste
Phoenix32 User Manual www.RealmCtrl.com 51regarding the NetLinx system update, see section 6.5.1.5. 6.5.4. The {All Default} menu item will tune
Phoenix32 User Manual www.RealmCtrl.com 526.7.2. The {About} menu item will show the version of Phoenix Server that you are running, as well as t
Phoenix32 User Manual www.RealmCtrl.com 53manual. 7.11. Button #11: [Unload All] – click this button to unload all events listed within the Pas
Phoenix32 User Manual www.RealmCtrl.com 548.4. The Channels Tab The Channels Tab has also been covered previously. Refer to section 4.4 for in
Phoenix32 User Manual www.RealmCtrl.com 55to associate with the device and any titles within your collection that are recorded using the new form
Phoenix32 User Manual www.RealmCtrl.com 56be double-booked. 8.8. System Events System Events are very powerful specialized events that can be
Phoenix32 User Manual www.RealmCtrl.com 3then you may need to install the ME-260 instead of the NI series controllers. This is because many Syne
Phoenix32 User Manual www.RealmCtrl.com 57[On], [Off], [Pulse], [Send String], and [Send Command]. The purpose of each of these System Event typ
Phoenix32 User Manual www.RealmCtrl.com 588.8.3.7. [TVs Off] – the TVs Off System Event is one of the built-in System Event types. It is used sp
Phoenix32 User Manual www.RealmCtrl.com 59Live paging is an optional add-on feature that allows live audio/visual paging to the entire campus, or
Phoenix32 User Manual www.RealmCtrl.com 60 * Note: Phoenix is not intended as a failsafe mechanism for security purposes. RealmCtrl specifically
Phoenix32 User Manual www.RealmCtrl.com 618.9.2. Phoenix supports a maximum of 8 Paging Consoles. When configuring a Paging Console, first selec
Phoenix32 User Manual www.RealmCtrl.com 62associated formats. An example of the Media Tab is shown in Figure 24: The Media Tab. Figure 24: Th
Phoenix32 User Manual www.RealmCtrl.com 63that apply to the media title and the [New] and [Delete] buttons that apply to the formats. Be careful
Phoenix32 User Manual www.RealmCtrl.com 64on the LVS must be entered. 9.2. The Users Tab This tab allows creation and management of all users
Phoenix32 User Manual www.RealmCtrl.com 65tab later in order to define access privileges. For more information on Groups, see section 9.3. 9.2.
Phoenix32 User Manual www.RealmCtrl.com 669.2.4.2. Resource Privileges 9.2.4.2.1. [View Resources] – allows viewing of the facility configurati
Phoenix32 User Manual www.RealmCtrl.com 4distance limitations, etc. In a distributed environment, all NetLinx systems must be assigned a unique
Phoenix32 User Manual www.RealmCtrl.com 67privilege regards fall beneath the {Server/Networks/TCPIP Clients} menu item. 9.3. The Groups Tab Th
Phoenix32 User Manual www.RealmCtrl.com 68with almost all capabilities of the parent Group but one or more right(s) missing or added. For exampl
Phoenix32 User Manual www.RealmCtrl.com 69 Figure 27: The Members Tab 9.4.1. Before doing anything on the Members tab, be sure to select the Gro
Phoenix32 User Manual www.RealmCtrl.com 70User Defined Field 3, Media Length, and Format. For detailed explanations of these fields, see section
Phoenix32 User Manual www.RealmCtrl.com 71Application preferences and miscellaneous properties of the Server application are set using the Defaul
Phoenix32 User Manual www.RealmCtrl.com 72event is soon to launch and nobody has indicated that the media has been loaded into the associated dev
Phoenix32 User Manual www.RealmCtrl.com 739.5.9.3. The Event List Defaults define the columns that will be visible on the event list. Note that t
Phoenix32 User Manual www.RealmCtrl.com 74and below the Start Time and End Time fields. Note that Periods may be defined in hours and minutes bu
Phoenix32 User Manual www.RealmCtrl.com 759.9.3. The section labeled, “Maximum records per section” defines the number of records that XGen will
Phoenix32 User Manual www.RealmCtrl.com 76reason, Phoenix will detect that no traffic has been received for a while. If that duration exceeds th
Phoenix32 User Manual www.RealmCtrl.com 5unusable. The procedure is described in detail in section 6.5.1. Please skip to that section and confi
Phoenix32 User Manual www.RealmCtrl.com 77CT5 as well as advanced control of DVD players, CDI players, and Laser Disc Players. Also, basic room
Phoenix32 User Manual www.RealmCtrl.com 7810.1.5. The [A] button is a general use button, usually used in conjunction with the keypad for site c
Phoenix32 User Manual www.RealmCtrl.com 7910.1.7. The [Office] button works in conjunction with the AMX Paging Console. If your facility utiliz
Phoenix32 User Manual www.RealmCtrl.com 80control modes. When an event launches, the user is initially placed in Keypad mode, which means the nu
Phoenix32 User Manual www.RealmCtrl.com 81control system. To connect to the G1 Web Client, direct your browser URL to the IP address of the NetL
Phoenix32 User Manual www.RealmCtrl.com 82then click [OK] (do not press Enter since that will simply move the cursor to the next line). If you a
Phoenix32 User Manual www.RealmCtrl.com 83 Figure 31: The G1 Web Client Control Page 10.2.4. To view or schedule events, click the [Schedule] b
Phoenix32 User Manual www.RealmCtrl.com 8410.2.4.1. To Edit or Delete an event, select it from the list by single-clicking on it. This will lau
Phoenix32 User Manual www.RealmCtrl.com 85entered. To reset the list such that is will show all titles, click [Reset]. 10.2.5.2. After selecti
Phoenix32 User Manual www.RealmCtrl.com 86selecting multiple rooms individually, there is no need to hold down the Shift or Ctrl key on your keyb
Phoenix32 User Manual www.RealmCtrl.com 6Figure 1: The Destinations Tab.
Phoenix32 User Manual www.RealmCtrl.com 8710.2.5.6.6. If you want to enter notes that will be visible as event properties, click [Notes] and ent
Phoenix32 User Manual www.RealmCtrl.com 88Figure 36: The G1 Web Client Physical Items Scheduling Page 10.3. The XGen Web Client XGen is the s
Phoenix32 User Manual www.RealmCtrl.com 89Figure 38: The XGen Room Selection page 10.3.3. Connecting to your room will link you to the Control
Phoenix32 User Manual www.RealmCtrl.com 90Figure 39: The XGen Room Control page 10.3.4. Because the control functions available on the XGen Co
Phoenix32 User Manual www.RealmCtrl.com 91 Figure 40: The Discrete Channels Page 10.3.5. Click the [Schedule] button on the main menu if you wa
Phoenix32 User Manual www.RealmCtrl.com 92 Figure 41: The XGen Event List 10.3.6. When scheduling Recorded Media events, the basic options avai
Phoenix32 User Manual www.RealmCtrl.com 93 Figure 42: The Recorded Media Scheduling Page 10.3.7. The Help Desk function, which may be accessed
Phoenix32 User Manual www.RealmCtrl.com 94 Figure 43: The Phoenix32 Online Help System 10.3.8. The Help Desk Manager is accessible only to thos
Phoenix32 User Manual www.RealmCtrl.com 95 Figure 45: The Help Ticket Service Page. 11. Understanding Remote Systems Phoenix allows use of stan
Phoenix32 User Manual www.RealmCtrl.com 96diagrams demonstrate one mechanism or the other, they may also be intermixed, creating a hybrid system
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