Amx Modero MVP-5200i User Manual Page 181
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Appendix C: Troubleshooting
173
MVP-5200i Modero Viewpoint Widescreen Touch Panel
Appendix C: Troubleshooting
This section describes the solutions to possible hardware/firmware issues that could arise during the
common operation of a Modero touch panel.
Panel Doesn’t Respond To Touches
Symptom: The device either does not respond to touches on the touch screen or does not register the
touch as being in the correct area of the screen.
If the screen is off:
The device may be in Standby Mode. Press and hold the navigation wheel to wake up the
panel.
The device may be in Shutdown Mode. Press and hold the center button on the navigation
wheel until the device turns on.
The device battery may be drained. Place the device into a Table Charging Station or a Wall
Charging Station, or connect it to its included power source to recharge the battery.
If the screen is on:
The protective laminate coating may still be on the LCD. Verify that the coating on the LCD
is removed before beginning any calibration process. The protective cover makes calibration
difficult because the device cannot calibrate on specific crosshairs when the sheet is pressing
on the whole LCD.
The previous calibration may be off. Reset the device calibration, as explained in the
Calibration Page section on page 84.
Battery Will Not Hold Or Take A Charge
Symptom: The battery will not hold or take a charge and shows no indication of charging, either on the
bargraphs or in the Battery Setup page.
To keep the battery from being damaged from operating at too low a level, the firmware places it into a
protected state.
The panel must have the latest firmware. If it doesn’t, the firmware can be found at www.amx.com
Dealers/Tech Center > Firmware Files.> Modero.
1. Load the firmware into the panel, using NetLinx Studio.
2. After loading the firmware, power cycle the MVP (this is a complete power cycle, not a Reboot).
The panel will now show the current firmware version within the Setup > Panel Information page.
3. Connect the power supply to the panel. You will see 2 warning messages on the display.
The first one warns that the battery is low and must be charged.
The second warning tells you that the battery is in a protected mode.
4. Wait a few minutes and then check the Battery Settings page on the device to see any charging
activity on the bar graphs. (For more information, refer to the Battery Settings Page section on
page 58.)
- MVP-5200i 1
- FCC Information 3
- Statement 3
- Table of Contents 5
- Introduction 9
- SDIO wireless card 10
- Mini-USB port 12
- DC power port 12
- Table Charging 12
- Station Connector 12
- Basic Operation 13
- Navigation Wheel 13
- Intercom Microphone 15
- Kick Stand 15
- Audio/Video Capabilities 16
- Power Management 16
- Accessories 17
- Connections and Wiring 18
- Recharging 18
- Cleaning the MVP-TCS-52 18
- Wall Charging Station 19
- MVP-WCS-52 Specifications 20
- Unlocking the touch panel 21
- Installing the MVP-WCS-52 22
- MVP- WCS-52 - Rear 24
- Installation of MVP-WCS-52 25
- Configuring Communication 29
- IR Communication 30
- FIG. 17 Setup page 31
- FIG. 18 Protected Setup page 31
- Site Survey page 35
- Wireless Security page 39
- Requ ire d In formation: 40
- System Settings page 41
- Ethernet over USB 42
- 7. Click on Next 43
- 5. In the new window: 45
- Connection Modes 47
- Master within NetLinx Studio 48
- FIG. 41 G4 Web Control page 51
- 1. Launch your web browser 53
- Setup Pages 57
- Setup Page (Cont.) 58
- Protected Setup Pages 59
- Information Button 60
- Panel Information Page 62
- Time & Date Settings Page 63
- Audio Settings Page 64
- FIG. 52 Audio Settings pages 64
- Audio Settings Page (Cont.) 65
- Supported WAV Sample Rates 65
- Battery Settings Page 66
- FIG. 53 Battery page 66
- Protected Setup Page (Cont.) 68
- FIG. 57 System Settings page 70
- Wireless Settings Page 72
- Wireless Security 75
- Open (Clear Text) Settings 76
- Static WEP Settings 77
- Static WEP Settings (Cont.) 78
- WPA-PSK Settings 79
- WPA-PSK Settings (Cont.) 80
- EAP-LEAP Settings 81
- EAP-FAST Settings 83
- EAP-FAST Settings (Cont.) 84
- EAP-PEAP Settings 85
- EAP-TTLS Settings 87
- EAP-TTLS Settings (Cont.) 88
- EAP-TLS Settings 89
- EAP-TLS Settings (Cont.) 90
- Calibration Page 92
- FIG. 70 Calibration page 92
- G4 Web Control Settings Page 93
- FIG. 71 G4 Web Control page 93
- Other Settings 95
- FIG. 72 Cache Settings Page 95
- FIG. 73 Password Setup page 96
- FIG. 74 Tools button menu 98
- Panel Statistics Page 99
- Connection Utility Page 100
- Upgrading Firmware 101
- (FIG. 85) 107
- Programming 109
- Page Commands 110
- Page Commands (Cont.) 111
- Programming Numbers 116
- Font styles and ID numbers 118
- TPD4 Border Styles by Name 119
- "^" Button Commands 122
- (Cont.) 128
- MVP Strings to Master 141
- Text Effects 142
- Text Effects (Cont.) 143
- Custom Event Fields 144
- Button Query Commands 144
- Button Query Commands (Cont.) 145
- Present a private 154
- Input Commands 156
- Embedded Codes 157
- Panel Setup Commands 158
- Dynamic Image Commands 159
- Intercom Commands 161
- Intercom Commands (Cont.) 162
- Battery Life and Replacement 163
- Appendix A: Text Formatting 167
- Input mask character types 168
- Input Mask Ranges 169
- Input Mask Next Field Char 169
- Input Mask Operators 169
- Input mask output examples 170
- Special escape sequences 171
- Terminology 173
- FIG. 90 WPA Overview 174
- FIG. 91 WPA2 Overview 175
- EAP characteristics 176
- Appendix C: Troubleshooting 181
- Appendix 185
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