Installation GuideEnterprise ApplicationsRMS EnterpriseResource Management Suite®Last Revised: 2/27/2013
RMS Enterprise Installation Overview4 RMS Enterprise - Installation GuideAsset IDIn RMS Enterprise, Asset Licenses (see below) represent Locations in
Viewing Existing Licenses94 RMS Enterprise - Installation Guide2. Click Next to proceed to the Select License Server dialog (FIG. 123). 3. Select a Li
Viewing Existing Licenses95RMS Enterprise - Installation Guide 5. Select View Existing Licenses to open the Installed Product Licenses dialog (FIG. 12
Viewing Existing Licenses96 RMS Enterprise - Installation GuideClick the View all other product licenses installed on this license server option to
Appendix A: Installing SQL Server 2008 Express Edition97RMS Enterprise - Installation Guide Appendix A: Installing SQL Server 2008 Express EditionOver
Appendix A: Installing SQL Server 2008 Express Edition98 RMS Enterprise - Installation Guide6. No changes are required in the Setup Support Rules page
Appendix A: Installing SQL Server 2008 Express Edition99RMS Enterprise - Installation Guide 9. In the Server Configuration page (Server Accounts tab):
Appendix A: Installing SQL Server 2008 Express Edition100 RMS Enterprise - Installation Guide12. Click Install to begin the installation. Progress is
Appendix A: Installing SQL Server 2008 Express Edition101RMS Enterprise - Installation Guide Configuring SQL Express via the SQL Server Configuration
Appendix A: Installing SQL Server 2008 Express Edition102 RMS Enterprise - Installation Guide3. Right-click on SQL Server Browser and select Propertie
Appendix A: Installing SQL Server 2008 Express Edition103RMS Enterprise - Installation Guide Note that the State column for the SQL Server Browser now
RMS Enterprise Installation Checklist5RMS Enterprise - Installation ChecklistRMS Enterprise Installation ChecklistOverviewRMS Enterprise is a true ent
Appendix A: Installing SQL Server 2008 Express Edition104 RMS Enterprise - Installation Guide11. In the IP Addresses tab, change the TCP Port setting
Appendix B: Tomcat Configuration105RMS Enterprise - Installation Guide Appendix B: Tomcat ConfigurationOverviewIn configuring RMS Enterprise, there ar
Appendix B: Tomcat Configuration106 RMS Enterprise - Installation Guideb. However, if the values entered are not acceptable for this server, the foll
Appendix B: Tomcat Configuration107RMS Enterprise - Installation Guide 6. In Task Manager, select End Process on Tomcat6.exe (FIG. 150): At this point
Appendix B: Tomcat Configuration108 RMS Enterprise - Installation Guide
Appendix C: Clustered Deployment109RMS Enterprise - Installation Guide Appendix C: Clustered DeploymentOverviewThe following points address common que
Appendix C: Clustered Deployment110 RMS Enterprise - Installation GuideNetwork infrastructure requirementsIn a clustered deployment, the nodes must fi
Appendix D: Manually Removing & Moving Licenses111RMS Enterprise - Installation Guide Appendix D: Manually Removing & Moving LicensesOverviewT
Appendix D: Manually Removing & Moving Licenses112 RMS Enterprise - Installation GuideManually Removing (Revoking) a License1. In the AMX License
Appendix D: Manually Removing & Moving Licenses113RMS Enterprise - Installation Guide This selection invokes the Manually Return AMX Product Licen
RMS Enterprise Installation Checklist6 RMS Enterprise - Installation ChecklistMinimum Server Hardware RequirementsVerify that your server hardware mee
Appendix D: Manually Removing & Moving Licenses114 RMS Enterprise - Installation Guide10. Click the Copy License Information to Clipboard link, pa
Appendix D: Manually Removing & Moving Licenses115RMS Enterprise - Installation Guide Manually Moving a License (To a Different Server)1. In the A
Appendix D: Manually Removing & Moving Licenses116 RMS Enterprise - Installation GuideThis action invokes an Information dialog prompting you to v
Appendix D: Manually Removing & Moving Licenses117RMS Enterprise - Installation Guide 8. Copy and paste the Permissions Ticket code received from
Appendix D: Manually Removing & Moving Licenses118 RMS Enterprise - Installation Guide12. Click Next to close this dialog, completing the process
Appendix E: Windows Pre-Authentication Configuration119RMS Enterprise - Installation Guide Appendix E: Windows Pre-Authentication ConfigurationOvervie
Appendix E: Windows Pre-Authentication Configuration120 RMS Enterprise - Installation GuideBrowser SupportInternet ExplorerInternet Explorer (IE) vers
Appendix E: Windows Pre-Authentication Configuration121RMS Enterprise - Installation Guide AJP ConnectorChange the AJP/1.3 Connector by adding a refer
Appendix E: Windows Pre-Authentication Configuration122 RMS Enterprise - Installation GuideProperties File for RMS APIIn the C:\isapi-redirect-rms-api
Appendix E: Windows Pre-Authentication Configuration123RMS Enterprise - Installation Guide Workers Properties for RMS APIIn the C:\isapi-redirect-rms-
RMS Enterprise Installation Checklist7RMS Enterprise - Installation ChecklistSupported Server Operating SystemsVerify that your server’s operating sys
Appendix E: Windows Pre-Authentication Configuration124 RMS Enterprise - Installation GuideConfiguration of IISInternet Information Services (IIS) can
Appendix E: Windows Pre-Authentication Configuration125RMS Enterprise - Installation Guide ISAPI Filters1.With the "Default Web Site" node s
Appendix E: Windows Pre-Authentication Configuration126 RMS Enterprise - Installation GuideVirtual DirectoriesTwo new virtual directories need to be a
Appendix E: Windows Pre-Authentication Configuration127RMS Enterprise - Installation Guide Authentication Settings1.On each of the new virtual directo
Appendix E: Windows Pre-Authentication Configuration128 RMS Enterprise - Installation GuideHandler Mappings on Virtual Directories1.Select the rms-api
Appendix: Installing SQL Server 2008 Express Edition129RMS Enterprise - System Administrator’s Guide
2/13 ©2013 AMX. All rights reserved. AMX and the AMX logo are registered trademarks of AMX. AMX reserves the right to alter specifications without not
RMS Enterprise Installation Checklist8 RMS Enterprise - Installation ChecklistSupported Server Operating Systems Languages Supported Web BrowsersThe R
RMS Enterprise Installation Checklist9RMS Enterprise - Installation ChecklistDatabase Access If you will be using SQL database authentication instead
RMS Enterprise Installation Checklist10 RMS Enterprise - Installation ChecklistActive Directory ServicesRMS Enterprise supports "LDAP" and &
RMS Enterprise Installation Checklist11RMS Enterprise - Installation ChecklistLegacy TCP/IP Communications RMS Enterprise uses TCP/IP communications b
RMS Enterprise Installation Checklist12 RMS Enterprise - Installation ChecklistControl System RequirementsRMS SDK SupportTouch panel files for G4 pa
RMS Enterprise Installation Checklist13RMS Enterprise - Installation ChecklistNI Central Controllers and Enova All-In-One Presentation Switchers that
AMX Software License and Warranty Agreement• LICENSE GRANT. AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner descr
RMS Enterprise Installation Checklist14 RMS Enterprise - Installation Checklist4. Reboot the master and test your code.5. Repeat if necessary.Licensin
Installing Prerequisite Software15RMS Enterprise - Installation Guide Installing Prerequisite SoftwareOverviewAs indicated in the RMS Enterprise Insta
Installing Prerequisite Software16 RMS Enterprise - Installation GuideDisabling Auto-Update For JavaBecause RMS Enterprise requires a specific version
Installing Prerequisite Software17RMS Enterprise - Installation Guide Installing Apache Tomcat v6.0.xApache Tomcat 6 installation files are available
Installing Prerequisite Software18 RMS Enterprise - Installation Guide4. Click Next to accept the default settings and continue to the Configuration s
Installing Prerequisite Software19RMS Enterprise - Installation Guide 7. Again, in most cases you should accept the default setting, 8. Click Install
Installing Prerequisite Software20 RMS Enterprise - Installation GuideConfiguring Apache Tomcat In order for Tomcat to function properly with RMS Ente
Installing Prerequisite Software21RMS Enterprise - Installation Guide 4. Enter values in the Initial Memory Pool and Maximum Memory Pool fields (FIG.
Installing Prerequisite Software22 RMS Enterprise - Installation Guide5. Click OK to save your changes.6. At this point, stop the Tomcat service befor
Upgrading RMS v3.x to RMS Enterprise23RMS Enterprise - Installation Guide Upgrading RMS v3.x to RMS EnterpriseIF YOU INTEND TO INSTALL RMS ENTERPRISE
Table of ContentsiRMS Enterprise - Installation Guide Table of ContentsRMS Enterprise Installation Overview ...
Upgrading RMS v3.x to RMS Enterprise24 RMS Enterprise - Installation Guide3) Disable RMS v3.3 ServicesOnce the RMS v3.3 services are stopped, it is ne
AMX RMS Server Installer25RMS Enterprise - Installation Guide AMX RMS Server InstallerOverviewThe AMX RMS Enterprise Installer application is availabl
AMX RMS Server Installer26 RMS Enterprise - Installation Guide5. Click Next to proceed to the next dialog, where you can specify installation director
AMX RMS Server Installer27RMS Enterprise - Installation Guide Click Next to proceed.8. Once the Installation Progress dialog indicates Finished, click
AMX RMS Server Installer28 RMS Enterprise - Installation Guide
RMS Server Configuration29RMS Enterprise - Installation Guide RMS Server ConfigurationOverviewAfter installing the RMS Server application (see the AMX
RMS Server Configuration30 RMS Enterprise - Installation Guide3. Enter specific file path information for each file type if necessary (click the Brows
RMS Server Configuration31RMS Enterprise - Installation Guide Note that these options are presented in the Legacy tab (if the RMS Server Configuration
RMS Server Configuration32 RMS Enterprise - Installation GuideNote that these options are presented in the Multi-Server tab (if the RMS Server Configu
RMS Server Configuration33RMS Enterprise - Installation Guide 6. Click Next to proceed to the Directory Services Configuration dialog. The options in
ii RMS Enterprise - Installation GuideTable of ContentsInstalling Prerequisite Software ...
RMS Server Configuration34 RMS Enterprise - Installation GuideNote that these options are presented in the Directory Services tab (if the RMS Server C
RMS Server Configuration35RMS Enterprise - Installation Guide Note that these options are presented in the Pre-Authentication tab (if the RMS Server C
RMS Server Configuration36 RMS Enterprise - Installation GuideNote that these options are presented in the Database tab (if the RMS Server Configurati
RMS Server Configuration37RMS Enterprise - Installation Guide Enter the password in both text fields and click Next. This launches the database update
RMS Server Configuration38 RMS Enterprise - Installation GuideMigrating a Legacy RMS Database To RMS EnterpriseIf you will be using an existing Legacy
RMS Server Configuration39RMS Enterprise - Installation Guide 4. Enter the v3.x database name in the SQL Server Catalog field.5. Enter Database Authen
RMS Server Configuration40 RMS Enterprise - Installation Guidea. Under RMS Administrator’s Password, enter an RMS Admin Password, and re-enter it in
RMS Server Configuration41RMS Enterprise - Installation Guide 10. When the process is complete, click Next to proceed to the License Configuration dia
RMS Server Configuration42 RMS Enterprise - Installation Guide
AMX License Manager43RMS Enterprise - Installation Guide AMX License ManagerOverviewThe AMX License Manager is used to install and manage software lic
Table of ContentsiiiRMS Enterprise - Installation Guide Accessing the RMS Enterprise Web UI ...
AMX License Manager44 RMS Enterprise - Installation GuideInstalling the AMX License ServerRMS Enterprise uses a network license server to store and ma
AMX License Manager45RMS Enterprise - Installation Guide Search the network for available license servers - Use this option if the AMX License Serve
AMX License Manager46 RMS Enterprise - Installation Guide5. Select one of the licensing options listed and then click Next.If Request a trial/evalua
AMX License Manager47RMS Enterprise - Installation Guide 1. With this option selected, click Next to proceed to the Licensing Status dialog (FIG. 44):
AMX License Manager48 RMS Enterprise - Installation Guide3. Select the desired AMX License Server and click Next to proceed to the Select Licensing Op
AMX License Manager49RMS Enterprise - Installation Guide 2. Enter either the hostname or IP address of the Network License Server that you will connec
AMX License Manager50 RMS Enterprise - Installation GuideClick on the link Click here if you wish to continue and add additional or manage existing li
AMX License Manager51RMS Enterprise - Installation Guide A trial license for RMS Enterprise can only be obtained one time for a server. When the tri
AMX License Manager52 RMS Enterprise - Installation GuideRegister License By: Entitlement IDThis option requires that you have a valid RMS Enterprise
Requesting a Trial/Evaluation License53RMS Enterprise - Installation Guide Requesting a Trial/Evaluation LicenseOverviewOnce you have access to the AM
iv RMS Enterprise - Installation GuideTable of ContentsLaunch AMX License Manager...
Requesting a Trial/Evaluation License54 RMS Enterprise - Installation GuideIf you already have an AMX.COM account, click on Lookup Account to provide
Requesting a Trial/Evaluation License55RMS Enterprise - Installation Guide 4. Once the contact information has been entered, click Next to proceed to
Requesting a Trial/Evaluation License56 RMS Enterprise - Installation Guide6. Once the trial license has been obtained, it is automatically activated
Requesting a Trial/Evaluation License57RMS Enterprise - Installation Guide See the Upgrading From a Trial License To a Registered License section on p
Requesting a Trial/Evaluation License58 RMS Enterprise - Installation GuideUpgrading From a Trial License To a Registered LicenseThis option requires
Requesting a Trial/Evaluation License59RMS Enterprise - Installation Guide 4. Click Next to proceed to the Select License Server dialog (FIG. 63): 5.
Requesting a Trial/Evaluation License60 RMS Enterprise - Installation Guide7. Select the Register License by Entitlement ID option. 8. This selection
Requesting a Trial/Evaluation License61RMS Enterprise - Installation Guide 13. The License Activated dialog indicates that the license was successfull
Requesting a Trial/Evaluation License62 RMS Enterprise - Installation GuideAccessing the RMS Enterprise Web UIOnce the installation is complete, the R
Registering a Purchased License63RMS Enterprise - Installation Guide Registering a Purchased LicenseOverviewOnce you have access to the AMX License Se
RMS Enterprise Installation Overview1RMS Enterprise - Installation Guide RMS Enterprise Installation OverviewOverviewRMS (Resource Management Suite®)
Registering a Purchased License64 RMS Enterprise - Installation Guide7. Click Next to contact the AMX Licensing Server and activate the licenses assoc
Registering a Purchased License65RMS Enterprise - Installation Guide 10. Click Next to proceed to the Licensing Status dialog (FIG. 74): 11. Click Fin
Registering a Purchased License66 RMS Enterprise - Installation Guide12. Click Next to proceed to the final RMS Server Configuration dialog - the Conf
Registering a Purchased License67RMS Enterprise - Installation Guide Manually Activating the Product LicenseTo register a new RMS Enterprise License,
Registering a Purchased License68 RMS Enterprise - Installation Guide7. Select Contact AMX and obtain licenses via the telephone. This selection invok
Registering a Purchased License69RMS Enterprise - Installation Guide 11. Click Next to activate the specified Entitlement ID and proceed to the Licens
Registering a Purchased License70 RMS Enterprise - Installation Guide
Adding Asset IDs (Locations)71RMS Enterprise - Installation Guide Adding Asset IDs (Locations)OverviewOnce you have installed a registered version of
Adding Asset IDs (Locations)72 RMS Enterprise - Installation Guide4. Click Next to proceed to the Select License Server dialog (FIG. 84): 5. With the
Adding Asset IDs (Locations)73RMS Enterprise - Installation Guide 6. Click on the Click here if you wish to continue and add additional or manage exis
RMS Enterprise Installation Overview2 RMS Enterprise - Installation GuideUpgrading From RMS v3.3 to RMS EnterpriseRMS Enterprise (SDK4) supports SDK3
Adding Asset IDs (Locations)74 RMS Enterprise - Installation Guide8. Click to select the Entitlement to be updated.9. Click Next to proceed to the Ent
Adding Asset IDs (Locations)75RMS Enterprise - Installation Guide 12. The system will then request to update the existing license. A successful activa
Adding Asset IDs (Locations)76 RMS Enterprise - Installation GuideIf you click on View Existing Licenses, you will see the additional Asset Licenses
Adding Asset IDs (Locations)77RMS Enterprise - Installation Guide To open this dialog:a. Select Start > Programs > AMX Resource Management Sui
Adding Asset IDs (Locations)78 RMS Enterprise - Installation GuideManually Adding AssetsTo add an Asset License, you must have a valid Asset ID (obtai
Adding Asset IDs (Locations)79RMS Enterprise - Installation Guide 7. Click on Register License By: Asset ID to proceed to the Select Entitlement dialo
Adding Asset IDs (Locations)80 RMS Enterprise - Installation Guide10. Enter the Asset ID obtained from AMX. and click Next to proceed.11. The system w
Adding Asset IDs (Locations)81RMS Enterprise - Installation Guide 13. The information in this dialog along with the following information must be prov
Adding Asset IDs (Locations)82 RMS Enterprise - Installation Guide16. Click Next to proceed to the Licensing Options Menu dialog. 17. Click on View Ex
Adding the Scheduling Interface and Plug-In83RMS Enterprise - Installation Guide Adding the Scheduling Interface and Plug-InOverviewOnce you have inst
RMS Enterprise Installation Overview3RMS Enterprise - Installation Guide Refer to the RMS Enterprise System Administrator’s Guide for details on using
Adding the Scheduling Interface and Plug-In84 RMS Enterprise - Installation Guide4. Click I accept the terms in the License Agreement to enable the Ne
Adding the Scheduling Interface and Plug-In85RMS Enterprise - Installation Guide 6. Click Install to begin installing AMX RMS Scheduling to the target
Adding the Scheduling Interface and Plug-In86 RMS Enterprise - Installation Guide8. Click Finish to close the AMX RMS Scheduling Setup Wizard. At this
Adding the Scheduling Interface and Plug-In87RMS Enterprise - Installation Guide 1. Enter the appropriate connection information for your RMS Enterpri
Adding the Scheduling Interface and Plug-In88 RMS Enterprise - Installation Guide4. Open the Scheduling Plug-Ins tab (FIG. 113): The options in this t
Adding the Scheduling Interface and Plug-In89RMS Enterprise - Installation Guide The plug-in is now indicated as Registered in the Scheduling Plugins
Adding the Scheduling Interface and Plug-In90 RMS Enterprise - Installation GuideA green checkmark in the Mapped column indicates that the resource
Adding the Scheduling Interface and Plug-In91RMS Enterprise - Installation Guide Note that if any of the resource names were edited in the RMS Enterpr
Adding the Scheduling Interface and Plug-In92 RMS Enterprise - Installation Guide
Viewing Existing Licenses93RMS Enterprise - Installation Guide Viewing Existing LicensesOverviewThe View Existing Licenses option in the Licensing Opt
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